Privacy Policy
Indian Jacket Company is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit indianjackets.com, how we use it, and your rights in relation to it.
By using our website or placing an order with us, you agree to the collection and use of information in accordance with this policy.
INFORMATION WE COLLECT
We collect information you provide directly to us, including:
• Name, email address, phone number, and delivery address when you place an order or create an account
• Payment information, we do not store card details; payments are processed securely through relevant payment methods.
• Your email address if you subscribe to our mailing list or join the IJC Circle.
• Communications you send us, including support queries and feedback
We also collect certain information automatically when you visit our website:
• IP address, browser type, and device information
• Pages visited, time spent on the site, and referring URLs
• Cookies and similar tracking technologies
HOW WE USE YOUR INFORMATION
We use the information we collect to:
• Process and fulfil your orders, including sending order confirmations and shipping updates
• Communicate with you about your account, orders, and customer support queries.
• Send you newsletters, new collection announcements, and IJC Circle invitations, only if you have opted in.
• Improve our website, products, and customer experience.
• Comply with legal obligations, including GST reporting and fraud prevention.
• Run targeted advertising on platforms such as Instagram and Google, using anonymised data.
SHARING YOUR INFORMATION
We do not sell your personal information to any third party. We share your data only with trusted partners who help us operate our business:
• Razorpay — payment processing
• Shiprocket or Delhivery — order shipping and tracking
• Klaviyo — email marketing (only for opted-in customers)
• Shopify — our e-commerce platform, which stores order and account data
• Meta (Instagram/Facebook) and Google — for advertising purposes, using anonymised or hashed data only
DATA RETENTION
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected. Order data is retained for a minimum of seven years in accordance with Indian tax law.
YOUR RIGHTS
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal retention requirements
• Opt out of marketing communications at any time by clicking 'unsubscribe' in any email or contacting us directly
To exercise any of these rights, please contact us at privacy@indianjacketco.com.
COOKIES
Our website uses cookies to improve your experience, remember your preferences, and understand how visitors use our site. We use:
• Essential cookies — required for the website to function, including your shopping cart and login session
• Analytics cookies — help us understand website traffic (Google Analytics)
• Marketing cookies — used to show you relevant advertising on other platforms (Meta Pixel, Google Ads)
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
SECURITY
Our website uses SSL encryption (HTTPS) for all data transmission. Payments are handled entirely by Razorpay and are never stored on our servers.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised effective date.
CONTACT
Email: privacy@indianjacketco.com
Address: Indian Jacket Co., [Your registered business address], India
Effective date: 2 August 2026